TransRoute Cabo Transportation
Official
Transportation Partner

Exclusive for RCI members

Your membership. Your benefits.

RCI
  • Meet & greet at the airport
  • Flight tracking, no extra charge for delays
  • Private transfer in a dedicated vehicle
  • Bilingual drivers, English/Spanish
  • Flat rate, tolls included, no hidden fees
  • Free onboard Wi-Fi
  • Complimentary cold water on arrival
  • Secure luggage handling
  • Fully insured fleet
  • Exclusive RCI member discounts

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Privacy Notice

Privacy Notice

TransRoute Cabo Transportation Last updated: October 8, 2026

1. Data controller

Baja Travel Transportation, S.A. de C.V., doing business as TransRoute Cabo Transportation ("TransRoute"), with address at Col. Obrera, calle Mexicas y Tezozomoc s/n, C.P. 23572, Cabo San Lucas, Baja California Sur, Mexico, is responsible for the processing of your personal data under the Mexican Federal Law on the Protection of Personal Data Held by Private Parties (the "Law") and related regulations.

This notice applies to the booking site rci.transroute.com.mx, a standalone site exclusively for RCI members, separate from any other TransRoute website.

Privacy contact: info@transroute.com.mx

2. Personal data we collect

When you make a reservation we collect:

  • Identity and contact: full name, phone number and email address.
  • Membership: RCI member ID.
  • Trip details: arrival and departure dates and times, flight number, airline, hotel or destination, number of passengers, vehicle type, additional services and any notes you write.
  • Payment data: payments are processed by PayPal. TransRoute does not receive or store your card number. We keep the transaction reference, amount, payment status and payer details PayPal sends us (such as name and email).
  • Technical data: strictly necessary cookies required for the site to work (see section 8).

We do not ask for sensitive personal data. Please do not include it in the notes field.

3. Purposes

We use your data to:

  1. Record, confirm and manage your reservation.
  2. Provide the transportation service, including coordination with the driver.
  3. Process payment and, where applicable, refunds.
  4. Send you your reservation confirmation and, where applicable, reminders before the service.
  5. Identify you as an RCI member and apply the member rate.
  6. Handle questions, changes, cancellations, complaints and payment disputes.
  7. Comply with legal, tax and accounting obligations.

We do not use your data for marketing or advertising.

4. Sharing and service providers

To provide the service we share data with third parties acting on TransRoute's behalf or under a legal obligation:

  • PayPal: payment processing.
  • Resend: sending emails related to your reservation.
  • Hostinger: hosting of the website and database.
  • Microsoft 365: corporate email used to answer your messages.
  • Competent authorities, when legally required.

Your RCI member ID is collected only to identify you as a member and apply the member rate. We do not share your booking details with RCI.

Some of these providers may store or process data outside Mexico. We do not sell your personal data.

5. Retention

  • Payment records (booking reference, date, amount, payment reference): 5 years, in line with applicable tax and accounting rules.
  • Contact and flight data: deleted 24 months after the service date. The reservation is kept in anonymized form, with only what is needed for the payment record.
  • If a dispute, chargeback or authority request is open, related data is kept until it is resolved.

6. Your rights (ARCO)

You may exercise your rights of access, rectification, cancellation and objection regarding your personal data. Send your request to info@transroute.com.mx, addressed to TransRoute's privacy team (Saúl López and Karina Báez), including:

  1. Your name and a contact method for our reply.
  2. A document proving your identity (or your representative's).
  3. A clear description of the data and the right you wish to exercise.
  4. Your booking reference, so we can locate your data.

We will reply within the time limits set by the Law.

7. Withdrawing consent

You may withdraw your consent to the processing of your data at any time through the same channel. Please note we cannot delete data we are legally required to keep, and withdrawing consent may prevent us from continuing to provide the service you booked.

8. Cookies

This site uses only strictly necessary cookies (for example, session and security). We do not use analytics, advertising or tracking cookies. When you pay, PayPal may set its own cookies under its own policies.

9. Changes to this notice

Any changes will be posted on this page with the update date.

10. Authority

If you believe your right to personal data protection has been violated, you may go to the Secretaría Anticorrupción y Buen Gobierno, the data protection authority in Mexico.