Terms and Conditions
Terms and Conditions
TransRoute Cabo Transportation Last updated: October 8, 2026
By making a reservation on this site you accept these Terms and Conditions. Please read them before booking.
1. Who we are
The transportation service is provided by Baja Travel Transportation, S.A. de C.V., doing business as TransRoute Cabo Transportation ("TransRoute"), Col. Obrera, calle Mexicas y Tezozomoc s/n, C.P. 23572, Cabo San Lucas, Baja California Sur, Mexico. Contact: info@transroute.com.mx.
2. The service
TransRoute provides private ground transportation in the Los Cabos area, between Los Cabos International Airport (SJD) and hotels or destinations listed on this site. One-way and round-trip services are available. Vehicles are private and not shared with other parties.
3. RCI members
This booking site (rci.transroute.com.mx) is a standalone site, exclusively for RCI members and separate from any other TransRoute website or booking channel. It is not open to the general public. Rates shown here are special member rates. You must enter a valid RCI member ID. If the member ID provided is not valid, TransRoute may cancel or adjust the reservation.
4. Making a reservation
- You are responsible for the accuracy of the information you provide: name, contact details, flight numbers, dates, times, destination and number of passengers.
- The maximum capacity of each vehicle is shown when booking. Vehicles are as described "or similar". Luggage must fit within the vehicle you booked.
- A reservation is confirmed only once payment is completed and you receive a confirmation email with your booking reference.
- Arrival pickup is coordinated with your flight information. For departures, pickup is scheduled 3 hours before your flight time.
5. Prices and payment
- All prices are in US dollars (USD) and are shown before you pay. The total at checkout is the amount charged.
- Payment is made online through PayPal. TransRoute does not store your card details.
- Additional services (extras) are subject to availability and to the conditions shown when you select them. Alcohol is provided only to persons of legal age.
6. Changes, cancellations and refunds
Changes, cancellations, no-shows and refunds are governed by our Reservation / Cancellation Policy, which forms part of these Terms.
7. Flight changes and delays
You must keep your flight information up to date. If your flight is delayed, changed or cancelled, contact us as soon as possible at the contact details in your confirmation email so we can try to adjust the service. TransRoute is not responsible for additional costs caused by flight changes or missed services that were not reported to us in time.
8. Passenger conduct
Passengers must behave respectfully toward the driver and the vehicle. TransRoute may refuse or end a service, without refund, in cases of unsafe or abusive conduct, damage to the vehicle, or when the number of passengers or luggage exceeds the booked vehicle's capacity.
9. Liability
TransRoute will provide the service with reasonable care and skill. To the extent permitted by law, TransRoute is not liable for delays or failures caused by events outside its reasonable control, such as traffic, road conditions, weather, airport operations, flight changes or force majeure. Nothing in these Terms limits liability that cannot be limited under applicable law.
10. Privacy
We handle your personal data as described in our Privacy Notice.
11. Changes to these Terms
We may update these Terms. The version in force when you book applies to your reservation.
12. Governing law
These Terms are governed by the laws of Mexico. Any dispute will be submitted to the competent courts of Los Cabos, Baja California Sur, Mexico, without prejudice to any consumer rights that cannot be waived.